Information | Ciel jour et nuit

Shipping & Return

SHIPPINGThe Ciel Team is available to help you with all your questions. Email us at returns@cieljouretnuit.com and we will get back to you as soon as we can.
At the moment we only offer shipping to Europe. We process and send orders during our main office hours, Monday to Friday, from 8:00 am till 6:00 pm CET. The merchandise will be ready for dispatch between 1 and 3 business days after the receipt of payment. Standard shipping time for the countries within European Union covered by our delivery partners are between 2 and 5 working days. Email info@cieljouretnuit.com so we can help you find a solution.
Pick-up is available for the Antwerp region. Select this option at check-out or get in contact with the team info@cieljouretnuit.com to arrange a fitting and pick-up appointment. RETURNS AND REFUND POLICY Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on or return policy. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and the return tag attached to the item cannot be broken or removed. If the team notices that the clothes are dirty or clearly worn, we have the right not to accept this returned item. Please note: Sale items are FINAL SALE and cannot be returned. Please email info@cieljouretnuit.com if you wish to exchange to another size depending on availability. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Alternatively, Returns can be dropped off at the Ciel offices as well. Please get in contact with the team info@cieljouretnuit.com. EXCHANGESThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. COMPLETE YOUR RETURN OR EXCHANGESend an email with a clearly stated refund request to info@cieljouretnuit.com. Once we receive your refund request, we give clear instructions to send the goods back.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Thank you for your interest in our online shop. Your privacy and protecting your privacy are really important to us. In the following we are providing you with more details about our privacy policy with regard to the collection, usage and disclosure of information that we receive when you use our service. Also see the General Terms and Conditions. Overview1. Purpose of processing2. Legal information3. Data storage and recipients4. Security measures5. Subjects rights In this document, we provide detailed information on the data we process when you visit our website, and the form in which we process this data. By doing so, we fulfil our obligation to provide information to you in accordance with Art. 13 and 14 of the GDPR. 1. Purpose of processingOur goal in processing data is only to process personal data when this data is necessary to the offerings in our online shop services. For example, to deliver the products and fulfil contractual obligation. We might also process personal data with your consent for additional services such as newsletters. Our privacy policy complies with the General Data Protection Regulation (GDPR). 2. Legal information2.1. Responsible person and contact details for data protection officer:The data controller responsible for the data processing that takes place on our website is:CIEL BVKeizerstraat 312000 AntwerpenBTW BE0766.309.502Email: info@cieljouretnuit.com According to the GDPR, personal data means “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, a postal address, an email address or a phone number.The General Data Protection Regulation guarantees you certain rights, which you can exercise against us if there are legal grounds for you to do so. 2.2. Processed dataWe use your data to:• Improve user experience on our website (data: IP address, usernames, buying behavior etc.) maximum 2 years• Deliver our products / fulfil our contractual obligation (Name, first name, contact details, address). We are required by law to retain this data for10 years• Legal obligations (banking information, tax justification). We are required by law to retain this data for 10 years.• Build statistics 2.3. CookiesWe use "cookies" to enhance the functionality of our Internet site and to make its use more convenient for you. When you enter our website, these “cookies” may be used to store data on your computer. You can adjust the settings on your browser to prevent cookies from being stored on your computer. However, this may limit the functionality of our website.Cookies will be stored on your computer when you are using this website. Cookies are small text files, which are stored on your hard drive in connection with the browser software you use and from which the body (in this case us) setting the cookie, will receive specific information. Cookies cannot execute programs or transmit viruses to your computer. They simply serve the purpose of making the overall internet offering more user-friendly and effective. 1. a) The website uses cookies to the following extent: Transient cookies (for temporary use), persistent cookies (time-limited use), third party cookies (from third parties).b) Transient cookies are deleted automatically, once you close your browser. These include specifically the so-called session cookies. They store a so-called session ID, with which various requests from your browser can be assigned to a common session. It allows your computer to be recognized when you visit the website next time. Session cookies are deleted once you log out or close your browser.c) Persistent cookies are deleted automatically after a specified time, which can vary from one cookie to the next. You have the option to delete all stored cookies at any time via the setting options of your browser.d) You can configure the settings of your browser according to your wishes. Which means you can e.g. refuse to accept third party cookies or all cookies. This setting option may, however, result in you not being able to use this website’s full functionality. You can also change the settings in your browser to ask for your permission every time a cookie tries to access your computer. 2.4. Log filesWhen you visit our website, we generally only collect and store personal data that you actively provide to us. However, when you visit our website, your browser will automatically send us data stored in log files, the so-called server log files, which are the following information• Type and version of your browser• Operating System• Referrer URL• Host name (IP address)• Date and time of retrieval These logfile records aren’t collected directly through our website unless you consent to it. We use them to improve our offering and make our website more user-friendly, to find and fix bugs, and to control server load.Contact formIf you send us inquiries via our contact form, your details from the inquiry form, including the contact details you provided there, will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent. 2.5. NewsletterWhen you register for our newsletter, your email address and your permission is saved and is used exclusively for our own advertising purposes and do not pass it on to third parties. We will use your information until you request to stop receiving the newsletter. You can request to stop receiving the newsletter at any time. 2.6. Account openingYou can register on our website to use additional functions on the site. We only use the data entered for the purpose of using the respective offer or service for which you have registered. For important changes, for example, in the scope of the offer or in the case of technically necessary changes, we use the e-mail address provided during registration in order to inform you. 3. Data storageWe retain your data,• if you gave us your consent and until you revoke it,• if we need the data to execute a contract and as long as the contractual relationship lasts,if we use the data on the basis of a legitimate interest, as long as necessary to achieve said interest.We use - like almost every website operator - analysis tools in the form of tracking software to determine the frequency of use and the number of users of our website. Google AnalyticsGoogle LLC (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043 USAWe use Google Analytics on our website. Google Analytics is a web analysis service that optimizes the use of our website. The IP address that is communicated from your browser through the use of Google Analytics is not combined with other data from Google. As part of Google’s tracking system, information on products that you have ordered will also be transmitted.The data sent by us and linked to cookies, user IDs and advertising IDs will be deleted automatically after 36 months. Further information on the terms of use and privacy policy can be found at https://www.google.com/analytics/terms/de.html and https://policies.google.com/?hl=de.The legal basis for the use of Google Analytics is legitimate interest.The following plugin enables you to opt out of Google tracking: http://tools.google.com/dlpage/gaoptout?hl=dThe advertisement displayed on this website is optimized for you only if you give your consent to it. For this purpose, a cookie is stored on your computer. Cookies are small text files that are stored on the hard disk of your computer and allow the recognition, but do not allow personal identification of your person. Behavioral targeting is operated by third parties who also advertise websites of other providers. These third-party companies then create their own usage profiles by means of cookies and use their respective targeting systems to select the collected data for the purpose of user-friendly advertising. These are the following companies: Google AdWordsGoogle LLC (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043 USAOur website uses Google AdWords. AdWords is an online advertising program. We use conversion tracking as part of this program. If you click on an ad hosted by Google, a conversion tracking cookie is placed on your system. The cookie allows us and Google to see that you clicked on the ad and were redirected to our website. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking.Further information is available at: https://www.google.de/policies/privacy/The use of this service is based on Art. 6, para. 1(f) of the GDPR. The aforementioned purpose is classed as a legitimate interest. FacebookFacebook Inc., 1601 South California Avenue, Palo Alto, CA 94304 USAOur website uses "Custom Audiences", a remarketing feature offered by Facebook. This feature is intended to present to visitors of this website, as part of their visit to the social network Facebook, interest-based advertisements ("Facebook Ads"). It is transmitted to the Facebook server that you have visited this website and Facebook assigns this information to your personal Facebook user account.More information at: https://www.facebook.com/about/privacy/The use of this service is based on Art. 6, para. 1(f) of the GDPR. The aforementioned purpose is classed as a legitimate interest. InstagramOur website uses so-called social plugins ("plugins") operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera". An overview of the Instagram plugins and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badgesWhen you visit a page of our website that contains such a plugin, your browser connects directly to Instagram's servers only if you have consented to the use of ‘Third Party cookies’. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are currently not logged in to Instagram. This information (including your IP address) is sent from your browser directly to an Instagram server in the US and stored there.If you're logged in to Instagram, Instagram can instantly associate your visit to our website with your Instagram account. If you interact with the plugins, for example, press the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information will also be posted on your Instagram account and displayed there to your contacts.The purpose and scope of the data collection and the further processing and use of the data by Instagram as well as your rights in this respect and setting options for the protection of your privacy, please refer to the privacy policy of Instagram: https://help.instagram.com/155833707900388/ Instagram doesn’t directly collect through our website unless you consent to it. PinterestIncluded on this website are plugins from the Pinterest social network operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-4904, USA. The Pinterest plugin can be recognized by the 'pin-it-button' or the button. When a user views a web page containing such a button, his browser establishes a direct connection to the servers of Pinterest. Pinterest receives the information that you have visited this website with your IP address. Pinterest doesn’t automatically collect through our website, only if you consent to it. This allows Pinterest to associate your visit to our pages with your user account. If you are a Pinterest member and do not want Pinterest to collect personally identifiable information about you through our website and associate it with your membership data stored on Pinterest, you must log out of Pinterest before visiting this website and not click on any of the Pinterest plugins on this website , We point out that we have no influence on the extent of the data that Pinterest collects with the help of this plugin and therefore we can only inform the user according to our knowledge: After that, log data like e.g. the IP address of the user, the previously accessed website, etc. More information can be found in Pinterest's Privacy Policy at www.about.pinterest.com/privacy/ WoocommerceAll of our orders are processed through Woocommerce. Your information provided in the course of the order process in addition to the information about your order (name, address, email address, account number, invoice amount, currency and transaction number) is passed to Woocommerce. The transfer of your data is solely for the purpose of processing your order. For more information about Woocommerce privacy, visit https://automattic.com/privacy/ 4. Security measuresSSL encryptionThis site uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line. If SSL encryption is enabled, the data you submit to us cannot be read by third parties. 5. Subject rights• Art. 15 of the GDPR – Right of access by the data subject: You have the right to obtain confirmation from us as to whether or not personal data concerning you is being processed, for which purposes, and, where that is the case, which data is being processed and how the data is being processed.• Art. 16 of the GDPR – Right to rectification: You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you also have the right to have incomplete personal data completed, including by means of providing a supplementary statement.• Art. 17 of the GDPR – Right to erasure (‘right to be forgotten’): You have the right to obtain from the us the erasure of personal data concerning you without undue delay. Please take note that this right is subject to exceptions.• Art. 18 of the GDPR – Right to restriction of processing: In certain circumstances, you have the right to obtain from the controller restriction of processing.• Art. 20 of the GDPR – Right to data portability: Where we are processing your data based on your consent or to fulfil a contract, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit this data to another controller without hindrance from us, or to have the data transmitted to another controller, either directly or indirectly and insofar as it is technically feasible to do so.• Art. 21 of the GDPR – Right to object: You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on our legitimate interests or required in the public interest, or in the exercise of official authority.• If you object to the processing of your personal data, we will no longer process your personal data unless we can demonstrate that there are compelling grounds to do so which outweigh your interests, rights and freedoms, or where we are required to process your data to file, exercise or defend a legal claim.• If we process your personal data for direct marketing purposes, you have the right to object to such processing of your data at any time. You may object at any time and without reason to the processing of your personal data for marketing purposes.• Art. 77 of the GDPR and §19 of the BDSG – Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the applicable regulations. For Belgium the ADP (link) If you have granted your consent, you may revoke this consent at any time. In such cases, all data processing that has taken place prior to the revocation of your consent will be deemed legally compliant. To revoke your consent, you may click on the link provided in any email you receive from us to unsubscribe from our email service. You can also change the appropriate setting in your user account or send an email to info@cieljouretnuit.com . If you send us a message stating that you no longer wish to receive emails from us, we will not send any further emails to the email address you indicate. We do everything within our power to protect and maintain the security of your data. Please do not hesitate to contact us if you have any questions or comments on our privacy policy. If you have any questions regarding the collection, processing, or use of your personal data, regarding the disclosure, correction, blocking, or deletion of data, and regarding the retraction of any consents that have been granted, please contact: info@cieljouretnuit.com. Please do not forget that we are continuously improving our privacy policy. Status of this Privacy Policyinfo@cieljouretnuit.com 2021We reserve the right to change this Privacy Policy at any time with future effect.

Terms & Conditions

OVERVIEW this website is operated by CIEL BV. throughout the site, the terms “we”, “us” and “our” refer to CIEL BV. CIEL BV offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. The head office of CIEL BV is located in Antwerp, Keizerstraat 31. Het volgende BTW/KBO nummer is gelinkt aan Ciel: BE0766.309.502by visiting our site and/ or purchasing something from us, you engage in our “service” and agree to be bound by the following terms and conditions (“terms of service”, “terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. these terms of service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.please read these terms of service carefully before accessing or using our website. by accessing or using any part of the site, you agree to be bound by these terms of service. if you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. if these terms of service are considered an offer, acceptance is expressly limited to these terms of service.any new features or tools which are added to the current store shall also be subject to the terms of service. you can review the most current version of the terms of service at any time on this page. we reserve the right to update, change or replace any part of these terms of service by posting updates and/or changes to our website. it is your responsibility to check this page periodically for changes. your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.our store is hosted on Woocommerce they provide us with the online e-commerce platform that allows us to sell our products and services to you. section (1) - online store termsby agreeing to these terms of service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.you may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).you must not transmit any worms or viruses or any code of a destructive nature.a breach or violation of any of the terms will result in an immediate termination of your services. section (2) - general conditions we reserve the right to refuse service to anyone for any reason at any time.you understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. credit card information is always encrypted during transfer over networks.you agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.the headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms. section (3) - accuracy, completeness and timeliness of information we are not responsible if information made available on this site is not accurate, complete or current. the material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. any reliance on the material on this site is at your own risk.this site may contain certain historical information. historical information, necessarily, is not current and is provided for your reference only. we reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. you agree that it is your responsibility to monitor changes to our site. section (4) - modifications to the service and prices prices for our products are subject to change without notice.we reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time.we shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service. section (5) - products or services (if applicable) certain products or services may be available exclusively online through the website. these products or services may have limited quantities and are subject to return or exchange only according to our return policy.we have made every effort to display as accurately as possible the colors and images of our products that appear at the store. we cannot guarantee that your computer monitor's display of any color will be accurate.we reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. we may exercise this right on a case-by-case basis. we reserve the right to limit the quantities of any products or services that we offer. all descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. we reserve the right to discontinue any product at any time. any offer for any product or service made on this site is void where prohibited.we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected. section (6) - accuracy of billing and account information we reserve the right to refuse any order you place with us. we may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. these restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. in the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. we reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.you agree to provide current, complete and accurate purchase and account information for all purchases made at our store. you agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.for more detail, please review our returns policy. section (7) - optional tools we may provide you with access to third-party tools over which we neither monitor nor have any control nor input.you acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. we shall have no liability whatsoever arising from or relating to your use of optional third-party tools.any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).we may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). such new features and/or services shall also be subject to these terms of service. section (8) - third-party links certain content, products and services available via our service may include materials from third-parties.third-party links on this site may direct you to third-party websites that are not affiliated with us. we are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.we are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. section (9) - user comments, feedback and other submissions if, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. we are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.we may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these terms of service.you agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. you further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related website. you may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. you are solely responsible for any comments you make and their accuracy. we take no responsibility and assume no liability for any comments posted by you or any third-party. section (10) - personal information your submission of personal information through the store is governed by our privacy policy. to view our privacy policy. section (11) - errors, inaccuracies and omissions occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. we reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).we undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. no specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated. section (12) - prohibited uses in addition to other prohibitions as set forth in the terms of service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the internet. we reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses. section (13) - disclaimer of warranties; limitation of liability We undertake all reasonable steps to offer the best user experience on our website but we do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.we do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.you agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.you expressly agree that your use of, or inability to use, the service is at your sole risk. the service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.in no case shall CIEL BV, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. section (14) - indemnification you agree to indemnify, defend and hold harmless CIEL BV and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these terms of service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. section (15) - severability in the event that any provision of these terms of service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms of service, such determination shall not affect the validity and enforceability of any other remaining provisions. section (16) - termination the obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.these terms of service are effective unless and until terminated by either you or us. you may terminate these terms of service at any time by notifying us that you no longer wish to use our services, or when you cease using our site.if in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these terms of service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof). section (17) - entire agreement the failure of us to exercise or enforce any right or provision of these terms of service shall not constitute a waiver of such right or provision.these terms of service and any policies or operating rules posted by us on this site or in respect to the service constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the terms of service).any ambiguities in the interpretation of these terms of service shall not be construed against the drafting party. section (18) - governing law these terms of service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of belgium. section (19) - changes to terms of serviceyou can review the most current version of the terms of service at any time at this page.we reserve the right, at our sole discretion, to update, change or replace any part of these terms of service by posting updates and changes to our website. it is your responsibility to check our website periodically for changes. your continued use of or access to our website or the service following the posting of any changes to these terms of service constitutes acceptance of those changes. section (20) - contact information questions about the terms of service should be sent to us at info@cieljouretnuit.comEffective Date – 30/09/2021

FabricsKnitwear – 80% fine merino wool20% polyamideVegan Silk – 57% acetate43% viscoseCotton – 100% cottonAll materials are sourced from ItalyCountry of productionMade in Belgium & RoemeniaCare instructionsDelicate handwash or dryclean only.More questions? Contact us at info@cieljouretnuit.com

SIZE GUIDE Measurements in cm.Ciel uses French sizing. Not sure about the right size?Contact info@cieljouretnuit.com and we will help you out!